About the Role
We are looking for a Petroleum Engineer to work in our Customer Success team, to ensure that our Latin America customers are delighted working with Tachyus. The right hire will present crucial petro-technical information, train customer petroleum engineers how to use Tachyus software, and onboard new projects for clients.
This role may require occasional visits to customers and attendance at in-person workshops (e.g. Buenos Aires - Argentina, Bogotá - Colombia). If you thrive in a dynamic environment and are ready to connect with clients and colleagues face-to-face, we encourage you to apply!
As a Customer Success Engineer at Tachyus, you will collaborate closely with our Customer Success Managers, IT specialists, and researchers. Your primary goal will be to enhance the satisfaction of our existing customers, secure renewals, and drive successful upsells.
Requirements
Reporting Structure & Benefits:
Direct Report: You will report directly to the Customer Success Manager.
Role Dynamics: Initially, you will assume multiple roles due to the dynamic environment of our rapidly growing startup.
Compensation and Benefits: We offer top-tier salary ranges and equity packages, a comprehensive health plan, and stock options.
Work Environment: Enjoy a stimulating work environment with a diverse and talented multicultural team.
Working Modality: You will benefit from a hybrid working model, combining virtual and face-to-face interactions.
Requirements:
Bachelor’s degree in Petroleum Engineering / Geology with reservoir engineering experience.
Excellent written and oral proficiency in Spanish and English
At least 3 years’ experience working in petroleum engineering positions
At least 3 year's experience working as reservoir engineer or related positions
Exceptional presentation, communication, and interpersonal skills
Be willing to continue learning and provide specialist training - Aptitude for understanding technology and explaining it clearly and appropriately to clients
Cultural awareness and sensitivity to work in a truly international environment
Proficient in Excel
Knowledge of ESG and programming languages (SQL, Python) is a plus.
Demonstrated skills with data analysis is a plus.
About Us
Founded in 2014, Tachyus is a leader in operational optimization for the oil and gas industry. Aqueon, our waterflood modeling and optimization platform powered by our proprietary engine Data Physics, has increased production and reduced costs and GHG emissions for operators worldwide. We also recently extended Aqueon for CO2 EOR optimization, which major US operators already use.
In early 2022, Tachyus entered the ESG space with Aurion, a fully integrated software platform that helps GHG-intensive industries like oil and gas estimate, forecast, optimize and report GHG emissions and intensity. Since then, we have rapidly established ourselves as a leader, with over 20 clients in the US, the Middle East, and Latin America.